Outstanding innovative design and highly functional. Would recommend.
I purchased the knog oi to complete a bespoke build. My handlebars measure with a vernier caliper 22mm so purchased the small as depicted on website. Tight fit and bell not very loud so contacted customer service. Advised I purchased the wrong bell the large at 23mm and up is the one I required despite my measurements. Customer service basically said bad news not their fault. Nowhere on the website does it say if your bars measure 22mm then you need the large size.
Dissapointed with support and bell as it looks great.
Looks like I'll be going elsewhere and wish I'd read reviews first as clearly I'm not the first to encounter problems with the bell and customer service
Hi Jason, our customer support team have been under the pump this week but I can see that Brig has already been in touch via email about either returning the bell to the store you purchased from or sorting a replacement.
Didn't make a sound or fit properly when installed on the handlebar but installed it over the bar tape and it seemed to work.
Purchased a knog oi to complete a bespoke bike build. Consulted the website as 2 sizes offered, 22.2mm and 23.8-31.8mm My bars measure 22mm with vernier caliper so purchased small size obviously.
Contacted customer services as bell is very quiet to be advised that I purchaed the wrong size and that was my fault?? How does that even work.
Dissapointed doesn't come close and terrible customer services with misleading website information. Wish I had read the reviews as clearly I'm not the first to have issues with bell and customer service.