Customer support is the worst. Be aware this company is based in Australia and will not provide a U.S. address for returns. Nor do they respond to email requests. Did not even open the product package and was forced to dispute the cc charge. Find an alternative product.
Great product, working very well and “value for money“. I also appreciated the attention put on packaging, very sustainable.
Looks like it might be what I need to secure my expensive e-bike.
I got this device, set it up with ease, and installed it quickly and easily. Does it work? Nobody has tried to steal my bike — I haven’t been where that would happen. I presume it will provide some protection…we’ll see. But in terms of does it set up without hassles — absolutely. That cannot be said for a lot of products. I also like the neon yellow cover although I installed it under a bike bottle cage. I can see where having that cover would be a good visual alert to thieves perhaps. And it would keep the device drier. But no matter..it’s under my bottle cage.
Great idea I think the alarm needs to be much louder, and the Bluetooth didn’t work while we were in a restaurant must have to be line of sight